Question 1

What can I trade?

Accepted Answer

Individual US stocks and ETFs, at live prices. You can trade spot, buying and holding in your portfolio, or open a leverage position up to 50x, long or short, with take-profit and stop-loss.

Question 2

How does the trading fee work?

Accepted Answer

1% of the order value, capped at $20, charged from your wallet at the time of the trade. Leverage positions are charged 1% of notional (margin × leverage), capped at $20, when you open and again when the position closes. There's no platform fee on deposits, withdrawals, transfers, or investment plans.

Question 3

How do deposits and withdrawals work?

Accepted Answer

Deposit by crypto address or bank transfer, then upload a receipt to submit it. Our team reviews and confirms each deposit before your wallet balance updates. Withdrawal requests are reviewed the same way.

Question 4

What are investment plans?

Accepted Answer

Fixed-term products with a stated ROI. You invest from your wallet, the plan runs for a set duration, and at maturity it credits your principal plus the stated return back to your wallet.

Question 5

What is portfolio storage?

Accepted Answer

Shares you buy spot are held in your portfolio and marked to live prices, showing total value, per-holding allocation, average cost, and unrealised profit or loss in real time.

Question 6

Is my account secure?

Accepted Answer

Email verification is mandatory before you can reach the dashboard. You can turn on a one-time code at sign-in for a second factor. Passwords are hashed, never stored in plain text, and identity documents are reviewed by our team.

Question 7

How do I get started?

Accepted Answer

Sign up with an email and password, verify your email, and your wallet is ready. Fund it, and you can start trading or investing right away.

Frequently asked questions